![]() I would really like to utilize the static IP as we have info we would like to keep secure. If the button is located in a pinhole, you'll need to use a bent paperclip or another long, narrow. After you release the button, the router will reset itself to the factory default settings, and then reboot. I believe maybe this is where I'm going wrong? Do I need to match it up to the static IP info that I setup in the router? Right now I have configure IPv4 setup to using DHCP. To reset the router, you'll need to press this button (while the router is connected to power) and hold it down for about 10 seconds. Under preferences>network>ethernet, I have not touched anything. ![]() If I restart it, unplug and re-plug and it finally starts up. Not sure if that was the correct selection.Īfter filling in this info, I"m connected to the internet, but at a slow pace. After a while having the MoFi on, it seems to take forever to log into the device. The last portion on this page asks 'Router MAC address" and I selected 'use this MAC address'. If new firmware is available, click Yes to update the firmware. After you regain access to your router, to prevent further login issues, make sure that your firmware is up to date: Click ADVANCED > Router Update > Check. I used the static IP info provided to us (we were given an IP, SM, GW, and DNS) and entered it into the router portal by going to, clicking on the internet option and filling out the provided static IP info into the fields provided. Under Router Information, make sure that your router’s IP Address is 192.168.1.1 or 192.168.0.1. I have set that up to my MacOS High Sierra, version 10.13.4. No one else in the office seems to be having issues with the speed of the wired internet either so I'm sure it's something wrong with our setup. ![]() We are on their internet, but they have assigned us static IP info in order for our connection to be more secure. Some details, we are currently based in a Regus Office (shared office space). Step 3: Launch the Nighthawk app and log in to your account. Step 2: Ensure that your mobile device is connected to your NETGEAR router’s Wi-Fi network. Step 1: According to your mobile device, download the Nighthawk app from the App Store or Google Play. So if someone could please help explain this in "static IP's for dummies" terms, that would be amazing. Way 1: Log in NETGEAR Router via the Nighthawk App. Usually I'm able to research and figure it out myself, but everything I've found looks like latin to me. I'm usually pretty computer savvy with most basic things, but having some major issues setting up our static IP. It’s a small thing, but one that many users overlook. I work for a nonprofit where I'm basically IT, management, help desk.all the things. Step 1: Double check that you’re using the right username and password.
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